T-Mobile will have a mandatory $35 activation fee starting November 3rd | Whuff News


T-Mobile will now have a mandatory activation fee, whether you activate in-store or online.


T-Mobile has made a name for itself in the wireless industry over the past ten years by being the “Un-carrier.” Now, what does this really mean, it means that wireless carriers have operated differently than traditional service providers, offering better value, options and special benefits. While there’s little doubt that T-Mobile has changed the wireless industry, it looks like, for the first time in a long time, it’s about to introduce something not so customer-friendly.


Although T-Mobile has charged for activation for some time, it has done so under the “Assistance Support” fee. This fee has risen steadily over the past few years, and it’s an optional charge that can be avoided by ordering online and preparing it yourself. Now, it looks like that won’t be an option anymore, as a new $35 “Device Connection Charge” fee will now apply to orders placed in-store or online.

According to T-Mo report, This new fee will apply when you activate a new line or add a line to an existing plan. Additionally, this fee will apply if you bring your own device and activate it on a carrier or sign up for home internet service. Fortunately, there will be no fees for changing SIM or eSIM, JUMP! Upgrades, prepaid lines or customers who activate a new product after switching.

With this new change, T-Mobile becomes just like other carriers, charging to activate the line. While new customers may not be aware of it, old customers will certainly be surprised when they choose to activate a new line of services with “Uncarrier”. If you’ve been thinking about activating with T-Mobile, you have until November 3rd to activate home internet service instead of a smartphone and until November 15th to activate a smartphone plan to avoid mandatory fees.

Be sure to check out our guide to some of the best smartphones T-Mobile has to offer.


Source: T-Mo report



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